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Cookie Policy

Last updated: 16 August 2025

This Cookie Policy explains how OneTap.Work (“we”, “us”, or “our”) uses cookies and similar technologies on our website onetap.work (the “Service”). It also describes how you can control your choices in line with applicable law in Poland and the EU.

If anything in this Cookie Policy conflicts with our Privacy Policy, this Cookie Policy will prevail for matters related to cookies and similar technologies.

1. What are cookies and similar technologies?

  • Cookies are small text files stored on your device by a website.
  • Similar technologies include local storage, session storage, SDKs, pixels, tags, and identifiers created via scripts such as Google Tag Manager.

Some cookies are essential for the website to function. Others (analytics, marketing) are non-essential and require your prior consent.

2. How we use cookies

We use cookies and similar technologies for the following purposes:

  • Essential (strictly necessary): Enable core features such as security, load balancing, user login/session management, and your cookie preferences. These do not require consent.
  • Analytics: Measure and improve performance, detect errors, and understand how our Service is used. We use Google Analytics 4 (“GA4”) and Sentry. Analytics cookies are set only with your consent.
  • Marketing and advertising: Show or measure ads, build audiences, and send consent signals for ad personalization. We use Google Ads/Google Marketing Platform tags through Google Tag Manager (“GTM”), but only with your consent.
  • Email performance and deliverability: Our marketing emails may contain a tracking pixel and link tracking parameters to measure opens, clicks, device and approximate location at open time, and to improve deliverability. These technologies are used only if you have consented to marketing/analytics and have not blocked images in your email client.

3. Our main providers and what they do

  • Google Tag Manager (GTM): A tag management system that loads other scripts only after your consent choices are recorded. GTM itself does not set cookies but deploys tools that might. Consent required for non-essential tags.
  • Google Analytics 4 (GA4): Analytics about website usage (e.g., pages viewed, time on page, referrer, approximate location). We use GA4 with:
    • IP anonymization enabled
    • Data retention set to 2 or 14 months (see Cookie Table)
    • Google Signals and advertising features disabled by default and enabled only if you give “Marketing” consent
    • Google Consent Mode v2 to respect “Analytics” and “Marketing” choices
  • Google Ads/Google Marketing Platform: Remarketing, conversion measurement, and ad personalization only if you give “Marketing” consent.
  • Sentry: Error monitoring and diagnostics. Used for stability and security; any non-essential cookies are set only with your consent.
  • Email Service Provider (ESP) Mailgun: May use a tracking pixel in emails and link-tracking to measure opens and clicks, only if you have opted in to receive marketing emails and consented to corresponding tracking.

International transfers: Some providers (e.g., Google LLC, your ESP) may process data outside the EEA. Where this happens, we rely on approved transfer mechanisms such as the EU Standard Contractual Clauses and supplementary safeguards. See our Privacy Policy for details.

4. Legal basis and consent in Poland/EU

  • Essential cookies: Our legitimate interests in providing a secure, functional website.
  • Non-essential cookies (Analytics, Marketing, Email tracking): Your prior consent. We do not set these before you choose “Allow” in the banner. You can refuse or withdraw consent at any time.

We record and store proof of your consent (time, preference, device/browser) and will ask you to refresh your choices periodically or when our vendors/purposes materially change.

5. Your choices: give, refuse, or withdraw consent

When you first visit our website, a banner will:

  • Explain our use of cookies and similar technologies.
  • Allow you to accept only Essential cookies, accept Analytics, accept Marketing, or accept All.
  • Provide a “Settings” option for granular choices.

You can change or withdraw your consent at any time:

  • By clicking “Cookie Settings” in the website footer, or
  • Through your account settings (if logged in).

If you withdraw consent, we will stop using the selected categories and will remove or disable related cookies on your device going forward. You may need to refresh the page for changes to take full effect.

You can also control cookies in your browser (e.g., block third‑party cookies, delete stored cookies) and disable image loading in your email client to prevent email tracking pixels from loading.

6. Google Consent Mode v2

We use Google Consent Mode v2. If you refuse Analytics and/or Marketing, GA/ads tags operate in a limited “denied” mode (no marketing cookies set; only aggregated, cookieless pings). If you later consent, tags will adjust accordingly.

Consent categories we use:

  • Essential (always active)
  • Analytics
  • Marketing

7. Data retention

  • Analytics data in GA4 is retained for 2 or 14 months depending on our setting; aggregated reports may persist longer without identifying you.
  • Error logs in Sentry are kept only as long as necessary for diagnostics and security.
  • Marketing attribution data is retained according to your consent and our ESP’s settings, then deleted or anonymized.

8. International data transfers

Where providers process data outside the EEA, we rely on EU Standard Contractual Clauses and implement additional safeguards where appropriate. Details are available in our Privacy Policy and the providers’ documentation:

  • Google (Analytics/Ads/Tag Manager): standard contractual clauses and regional controls
  • Sentry: standard contractual clauses and security measures
  • ESP: standard contractual clauses and data protection measures

9. Managing cookies in your browser and email client

  • Browsers: You can delete or block cookies, including third‑party cookies. This may impact site functionality.
  • Email: Disable “automatically download images” to prevent tracking pixels from loading; you can still click links if you wish.
  • Mobile OS: You can reset advertising IDs and limit ad tracking in iOS/Android settings.

10. Your GDPR rights

You have the right to access, rectify, erase, restrict, or object to processing of your personal data, and to withdraw consent at any time (without affecting lawfulness before withdrawal). You also have the right to lodge a complaint with the President of the Personal Data Protection Office (UODO) in Poland.

For more about how we process personal data, see our Privacy Policy

11. Changes to this Cookie Policy

We may update this policy from time to time (for example, if we add a new vendor or purpose). If the changes are material, we will ask you to review and renew your cookie choices.

12. Contact

Company Name: Sviatoslav Mysiv
TAX ID (NIP): PL5842863282
E‑mail: support@onetap.work

OneTap.Work

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