Terms of Service of OneTap.Work

Last updated: 16/08/2025 Effective date: 30/08/2025

Who we are and how to contact us

Entrepreneur: Sviatoslav Mysiv, operating a sole proprietorship (JDG)
Registration: Central Registration and Information on Economic Activity (CEIDG)
Address: al. Jana Pawła II 3b/137, 80‑462 Gdańsk, Poland
NIP (Tax ID): 5842863282 | REGON (Statistical No.): 540695811
Support e‑mail: support@onetap.work
Website: onetap.work

Definitions

“Service,” “Platform,” “OneTap.Work” — an online platform for job search, aggregation of job postings, and management of such postings.
“User” — a natural person using the Service (a candidate or a representative of a Company).
“Consumer User” — a User who is a consumer under Polish/EU law.
“Business User (B2B)” — an entrepreneur/legal entity acting in a professional capacity.
“Company” — an employer/recruiter that publishes or manages job postings.
“Account” — a registered profile of a User or a Company.
“User Content” — data/materials provided by the User (profile/CV, job postings, listings, messages, etc.).
“Digital service” — access to the Service’s features provided online.
“Privacy Policy,” “Cookie Policy” — documents governing the processing of personal data and the use of cookies; they are an integral part of these Terms.

Who may use the Service (age and eligibility)

16+: use of the Platform is permitted.
Under 16: use is prohibited.
One natural person may manage multiple Companies in compliance with the law and the Platform’s rules.

What the Service does and technical conditions

Job aggregation: we index publicly available job postings from job boards and “Careers” pages, respecting robots.txt.
Company control over indexing: a Company may limit display, disable indexing, or request removal (temporarily — via support@onetap.work; later — via the Company console). We respond promptly, typically within 7 business days.
Interoperability: operation is possible in a modern browser with internet access and cookies/local storage enabled (details — in the Cookie Policy). Integrations depend on third‑party APIs — their continuous operation is not guaranteed by third‑party providers.
Disclaimer: OneTap.Work helps with job searching but does not guarantee employment or specific outcomes.

Registration, security, deletion

Minimum data at registration: first name, last name, e‑mail, password (stored as a hash). Additionally: photo (optional), phone number (if needed).
You are responsible for the accuracy of your data and the protection of your Account; promptly report any suspicious activity.
Deletion: the Account can be deleted in settings or upon e‑mail request; after deletion, access ceases. Some data are retained for a limited time to fulfill legal obligations or defend legal claims (see the Privacy Policy).

Data and privacy (RODO/GDPR)

All information is provided in the Privacy Policy.

Paid features, pricing, payment, subscriptions

The Platform is entirely free of charge. If paid features are introduced, the ToS will be updated.

Conformity of the digital service, updates, and remedies (DCD)

We are responsible for the conformity of the digital service with the contract concluded with the Consumer User.
Updates: we provide functional and security updates (including those necessary to maintain conformity) for a reasonable period; we inform you of critical changes in the interface or via e‑mail.
If the service does not conform to the contract, the consumer may, free of charge, require the lack of conformity to be remedied within a reasonable time. If this is impossible or disproportionately difficult, the consumer is entitled to a price reduction or to terminate the contract and receive a refund of the amount paid in accordance with the law.
Any “as is” disclaimers do not limit your mandatory consumer rights.

Right of withdrawal for consumers

Period: 14 days from the conclusion of the contract (registration or order of a paid feature).
How to exercise: send an unambiguous statement to support@onetap.work. We will confirm receipt by e‑mail.
If the service is “free in exchange for data”: withdrawal results in the cessation of processing of your data for that service, except in cases expressly permitted by law (obligations, defense of claims, etc.).

Ranking of results and advertising labels (Omnibus/transparency)

Main ranking parameters for job listings: keyword relevance; recency; completeness of description; geographic match; source quality; historical engagement metrics; user settings (if personalization is enabled).
Impact of paid promotion: paid placements/sponsored blocks are labeled “Ads” or “Sponsored” and may receive increased visibility, but they do not affect organic criteria for other results.
Opt‑out of personalization: a toggle is available in settings; in that case, we show results based on general parameters.

User Content and IP rights

You retain rights to your Content. You grant us a non‑exclusive, worldwide, royalty‑free license to host, index, technically reproduce, perform interface‑level translation (where needed), and display it within the Service for the purposes of its operation.
It is prohibited to post illegal, discriminatory, misleading, pornographic, fraudulent, harmful content, or content that infringes IP/third‑party rights.
We may apply moderation measures pursuant to section 13.
Listings/job postings must contain truthful and up‑to‑date data; Companies are responsible for legality and compliance with labor/anti‑discrimination laws.

Complaints and support

Channels: support@onetap.work.
Timeframes: response — within 14 calendar days (if more time is needed — we will explain the reason and a new indicative timeframe).
For paid services, in the event of a confirmed defect — correction/re‑provision/proportional refund pursuant to section 8.

Moderation, notice‑and‑action, and appeals (DSA)

You can report illegal or policy‑prohibited content to support@onetap.work.
Measures: warning, hiding, visibility limitation, labeling, suspension or deletion of content/account, blocking certain features, termination of the contract — proportionate to the violation.
Notice and reasoning: if action is taken against content/account, we send a “Statement of Reasons” (see Appendix 3).
Appeal: may be submitted to support@onetap.work within 6 months; review — within 14 days.
Repeated/malicious violations, abuse of the form, or infringement of others’ rights may lead to longer restrictions.

Limitation of liability and indemnification

General principles: we provide the Service with due professional care. However, we do not guarantee uninterrupted or error‑free operation, particularly due to third‑party integrations.
For Consumer Users: liability limitations apply only to the extent permitted by mandatory rules; we do not exclude liability where the law does not allow it (in particular harm to life/health, intent, gross negligence).
For B2B: to the maximum extent permitted by law, our aggregate liability for any subscription period is limited to direct damages and does not exceed the amount actually paid by you for the last 12 months; indirect/lost profits are excluded.
Indemnification by the User (B2B or due to policy violations): you indemnify us for losses caused by your unlawful actions or infringement of third‑party rights.

Security, risks, and good practices (UŚUDE)

Material risks: phishing, password compromise, malicious attachments, social‑engineering attempts, data loss due to third‑party services.
How to minimize: unique passwords and 2FA (where available), up‑to‑date OS/browser, checking sender domain in e‑mails, regular backups of your own documents.
We apply technical and organizational security measures and log security events.

Third parties, APIs, and external links

The Service may contain links to third‑party sites and use third‑party APIs/SDKs. We do not control their content and policies; the terms of such third parties apply.
The list of subprocessors and key integrations — in the Privacy Policy.

Changes to the Terms

Effective date: non‑material changes (which do not worsen the consumer’s position) may take effect immediately upon publication. Material changes — no earlier than 14 days after notice, with the right to terminate the contract without penalty before the effective date.
Method of notice: e‑mail.

Termination of the contract and suspension

You may terminate the contract at any time by deleting your Account or sending a request to support@onetap.work.
We may terminate or suspend access in the cases described in section 13, with prior notice where possible, and with the right to appeal.
For B2B subscriptions, termination at the end of the billing period is possible unless otherwise provided in a commercial agreement.

Governing law, jurisdiction, and ADR/ODR

Polish law applies to the Terms.
Disputes with consumers are heard by courts under general jurisdiction rules that protect them.
Out‑of‑court dispute resolution: you may use ADR/ODR; a link to the European ODR platform is available in our website footer.

Language versions

The official and priority version for Poland is Polish. In the event of discrepancies between language versions, the Polish version will prevail (after it is published).

Accessibility and support levels

Accessibility channels: e‑mail; we strive to ensure compatibility with assistive technologies (high contrast, keyboard navigation).
Additional SLAs may apply for B2B clients, agreed separately.

Final provisions

The invalidity of any individual clause does not affect the validity of the remainder.
Nothing in the Terms limits consumer rights guaranteed by law.
Confirmation of the conclusion of the contract and these Terms is sent by e‑mail in PDF format (durable medium).

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Appendix 1. Mandatory pre‑contract information for consumers

Entrepreneur’s identity: see section 1.
Main characteristics of the service: see section 4 (a digital service providing access to a platform for job search and vacancy management).
Price: by default free of charge.
Method and time of performance: access is granted immediately after registration.
Right of withdrawal: 14 days from conclusion.
Complaints: see section 12 (channels, timeframes).
Moderation/appeal mechanisms: see section 13.
Minimum technical requirements and interoperability: see sections 4 and 16.
Privacy and Cookie Policies: available in the footer and in the Service interface.
ADR/ODR: out‑of‑court dispute resolution available; a link to ODR is in the site footer.

Appendix 2. Information on the right of withdrawal and Withdrawal form A) Information on the right of withdrawal

Period: you have 14 days to withdraw from the contract without giving reasons, starting from the date of conclusion of the contract.
How to exercise: send an unambiguous statement to support@onetap.work or use the tool in settings (“Withdraw from contract”). We will send confirmation of receipt by e‑mail.
Effects: upon withdrawal we cease providing the service, but no later than 14 days from the date we learned of your withdrawal. Refunds are made using the same means of payment unless you agree otherwise.
Free services “in exchange for data”: upon withdrawal we stop processing your data for that service, except in cases expressly provided by law.

B) Withdrawal form (sample for e‑mail) Subject: Withdrawal from contract — OneTap.Work
Text:
I, [Full name], hereby notify of my withdrawal from the contract for the provision of the OneTap.Work digital service concluded on [date].
Account e‑mail: [your e‑mail]
Date: [date]
Signature (if sending as an attachment): [signature]

Appendix 3. “Statement of Reasons” (DSA) — template

Account/content identifier: […].
Measures taken: [removal/hiding/limitation/labeling/suspension/termination/other].
Legal or contractual basis: [reference to a specific clause of the Terms/legal provision].
Factual circumstances: [brief description].
Date and time of the measure: […].
Impact on visibility/access: […].
Possibility of appeal: appeal to appeals@onetap.work or via the form within 6 months; review — within 14 days.
Out‑of‑court resolution: ADR/ODR possible (see section 19).

Appendix 4. Ranking and promotion policy (detailed parameters)

Organic signals:
- query match (keywords, job title, skills);
- recency and publication date;
- completeness and structure of the description;
- geographic match and type of employment;
- source quality (URL stability, availability, technical metadata);
- behavioral signals (clicks/applications) — aggregated, without personal identification;
- user settings (if personalization is enabled).
Paid promotion: promo slots are labeled “Ads”/“Sponsored.” They do not change the order of organic results, but may appear higher/more often.

Appendix 5. Notice‑and‑Action: mandatory form fields

URL/ID of the challenged content;
Description of the violation and legal/contractual basis;
Name and contact details of the notifier (or authorized representative);
Statement of good faith and liability for knowingly submitting a false notice;
Consent to data processing for the review;
Optional — evidence/screenshots. After submission — automatic confirmation and case number.

Appendix 6. Cookies/e‑Privacy — short principles

Categories: necessary (no consent), analytics/functional (with consent), marketing/advertising (with consent).
Managing consents: in the CMP banner and in profile settings; consent can be withdrawn at any time.
Third‑party providers: list and purposes — in the Cookie Policy.

Appendix 7. Indexing of Company websites and opt‑out

Channels: meta tags/robots.txt, e‑mail to support@onetap.work, or settings in the Company console.
Response times: typically up to 7 business days.
Removal from cache/index: after domain/resource ownership confirmation or other verification.