Relout is a place created by ambitious people with a passion for technology. We work for international projects and clients from various industries, helping startups, software houses, and enterprises to transform and scale their businesses. We’re a boutique consulting (https://relout.team) & technology (https://relout.cloud) partner that builds the foundation to scale for our client’s success. Our mission is to connect best-in-class, passionate engineers with fast-growing digital & technology companies.

We are currently looking for a Senior IT Business Analyst to join the FA Modernization Team in a project delivered for a client from the financial sector.

The project is being built from scratch and focuses on creating a separate product that automates the creation of ServiceNow/ProTech change tickets, with additional integrations around dependency management and DevSecOps processes. The role combines business and system analysis with close cooperation with technical teams responsible for designing and implementing the new solution.

We are looking for an experienced analyst who can independently gather and refine requirements, translate business needs into clear User Stories and Epics, and support the team throughout the delivery process. Strong analytical and communication skills are essential, as well as practical experience with UML, SQL, Jira, Confluence and Agile methodologies.

🔷Responsibilities:

Gathering, analysing and refining business and system requirements
Translating business needs into well-structured User Stories and Epics
Defining and refining requirements in line with INVEST principles
Supporting the analysis and design of the solution automating ServiceNow/ProTech change ticket creation
Analysing requirements related to integrations with dependency management and DevSecOps processes
Creating business and system models and diagrams using UML
Using SQL to analyse and validate data when required
Clarifying requirements, dependencies and acceptance criteria with business and technical stakeholders
Maintaining requirements and project documentation in Jira and Confluence
Working closely with developers and other technical team members throughout the implementation process
Supporting backlog refinement and Agile delivery processes
Participating in Scrum and/or Kanban ceremonies
Independently identifying gaps, inconsistencies and ambiguities in requirements and driving them to resolution

🎯Requirements:

Minimum 5 years of experience as a Business Analyst, IT Business Analyst or System-Business Analyst
Very good knowledge of requirements gathering and requirements analysis
Practical experience in creating User Stories and Epics
Good understanding and practical application of INVEST principles
Experience in creating business models and diagrams using UML
Practical knowledge of SQL sufficient for data analysis and validation
Very good knowledge of Jira and Confluence
Experience working in Scrum and/or Kanban
Ability to work effectively with both business stakeholders and technical teams
Strong analytical and communication skills
Ability to independently conduct analysis and refine requirements
Experience working in complex IT environments and supporting delivery teams throughout the development lifecycle

Nice to have

Previous experience in financial or banking projects
Experience in projects related to ServiceNow, DevSecOps or dependency management
Experience acting as a Team Lead, Scrum Master or supporting Agile delivery processes

⭐What we offer:

Cooperation based on a B2B contract
Hybrid work model: 3 days per week from the office in Kraków and 2 days remotely
For people with disabilities or small children, a lower number of office days may be discussed individually with the manager
Participation in a modernization project for a large client from the financial sector
Opportunity to work on a new product built from scratch
Close cooperation with both business stakeholders and technical teams
One-stage interview on the client side

Apply now! Join the Relout Team today! 📢

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